Privacy Policy

This Privacy Policy explains how Tumbleroot ("we," "us") collects, uses, and protects your personal information when you visit tumbleroot.shop or place an order with us.

Information We Collect

When you browse our site or place an order, we may collect your name, email address, shipping and billing address, phone number, and payment details, along with order history and basic device/browser information.

How We Use Your Information

We use this information to process and fulfill your orders, communicate with you about your purchase, provide customer support, and improve our store. If you've opted in, we may also use your email to send you updates about Tumbleroot.

Payment Processing

Payments are processed securely through Shopify's payment infrastructure. We do not store your full payment card details ourselves.

Hosting & Data Storage

Our store is hosted on Shopify, which processes data on our behalf to provide the platform. Shopify's own privacy practices are described at shopify.com/legal/privacy.

Cookies

Our site uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use our site.

Sharing Your Information

We don't sell your personal information. We share it only with service providers who help us run our store — such as Shopify for hosting and payment processing, and shipping carriers to deliver your order.

Your Rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us.

Children's Privacy

Our store is not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact

Questions about this policy? Email support@tumbleroot.shop or call +1 (714) 584-0329.